For UK estate & letting agents
They saw it on
Rightmove at nine
on a Sunday.
Your branch is shut. Theirs is too. England Voice answers anyway — books the viewing, qualifies the buyer, and captures the valuation lead you'd otherwise find in a voicemail box on Monday morning.
A live agent, in your browser. No details needed.
Your busiest hours are the ones you're closed.
Buyers browse portals in the evening and at weekends. That's when they ring — and that's exactly when every branch on the high street is shut. Whoever answers gets the viewing, and the viewing gets the offer.
Worse, a buyer who wants a viewing is often also a vendor who needs a valuation. Miss the call and you've lost both sides.
- Answers evenings, weekends and bank holidays
- Books viewings straight into the negotiator's diary
- Qualifies — chain, funding, timescale, first-time buyer
- Spots vendors and flags valuation leads immediately
- Handles the portal enquiry surge without an engaged tone
- Full transcript and summary before you open Monday
Do the sums
What are out-of-hours calls costing the branch?
Set your average commission and see.
Commission walking out the door
£0a year
£0 a month · 0 missed callers a week
See what it costs to fix
What it handles
Viewings, valuations, and the time-wasters
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1
Viewing bookings
Books against your live diary, so it can't offer a slot a negotiator doesn't have. Respects vendor access restrictions where you've set them, and confirms by text to both sides.
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2
Qualification
Chain position, funding, mortgage in principle, timescale, whether they've a property to sell. The negotiator walks into the viewing already knowing who they're meeting.
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3
Valuation leads
"What's my house worth" is the most valuable call your branch receives. It's captured, qualified and flagged to your valuer within seconds — not left on an answerphone until Monday.
Why the voice matters here
You're selling the most expensive thing they'll ever buy.
A buyer ringing about a four hundred thousand pound house has a finely tuned ear for whether an agent is any good. An American voice mispronouncing the street the property is on tells them everything they need to know in about two seconds.
We use British voices tested against the roads, villages and postcodes in your patch.
- Gets your street names rightTested on your actual patch before go-live.
- Confident, not pushyMatched to the tone of your branch.
- Handles the surgeTen callers at once after a portal refresh.
- Under a second to replySounds like your best negotiator, not a queue.
Straight answers
What branch managers ask
Will it double-book my negotiators?
No — it books against your live diary, so it can only offer what's genuinely free. If negotiators keep separate calendars it books the right one, and it respects vendor access restrictions where you've set them.
Does it know what we've got listed?
It's given your current stock — address, asking price, bedrooms, tenure, key features — and refreshed as listings change. For anything beyond that it takes the enquiry rather than inventing an answer.
Can it tell a buyer from a vendor?
Yes, and it routes accordingly. Buyers get qualified and booked in. Anyone asking what their place is worth is captured as a valuation lead and flagged to your valuer straight away, because that's the call worth the most.
What about out of hours?
That's the whole point. Portal enquiries peak evenings and weekends, exactly when branches are shut. It answers at nine on a Sunday the same as eleven on a Tuesday.
Will it put people off?
It tells callers it's an AI assistant in the greeting, and in practice they'd rather be helped than reach an answerphone. The alternative isn't a person — it's voicemail, and most buyers don't leave one.
Do we keep our branch number?
Yes. You divert your existing line — five minutes with your provider. Divert everything, or only out of hours and when nobody picks up. You can switch it off at any time.
Hear it book a Sunday-night viewing.
Talk to a live agent in your browser right now. If it handles the call the way you'd want your branch to, book fifteen minutes and we'll set one up.
Or email hello@englandvoice.com